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Established in 1994 to serve the citizens of Muskegon, Mason, Manistee & Oceana Counties, Mediation & Restorative Services provides an alternative for the resolution of disputes and reconciliation of disputing parties; enhances public safety and accountability by supporting victims, building competencies of offenders and promoting reconciliation between victims, offenders, families and the community.

We believe that individuals involved in disputes should not be treated strictly as adversaries, but as members of a community that, once fractured, need to be brought together.  

Mediation & Restorative Services, through a confidential process: 

  • Guides mediation, a constructive discussion about a dispute. When the parties resolve the problem to their own satisfaction, everyone wins

  • Allows individuals to learn the impact of their actions and take direct responsibility

  • Develops a mutually acceptable plan to restore the situation back to its original state, as much as possible

  • Strengthens community safety

  • Supports the healing process of victims by providing a safe, controlled setting to meet with the offender

  • Promotes positive skill development of all participants

Our History:

  • Mediation & Restorative Services began as a program in 1993 with the name Muskegon County Dispute Resolution Center (MCDRC) under the umbrella of the Muskegon County Cooperating Churches

  • 1994 we were re-named the Westshore Dispute Resolution Center. Our service area grew to include Oceana, Mason and Manistee Counties. Our Articles of Incorporation were filed and we became a 501(c)3 on July 26th 

  • In 2000 we became a United Way of the Lakeshore partner agency

  • In 2002 the first Restorative Justice mediation was conducted

  • December 2010 our name was changed to Mediation & Restorative Services to better reflect our service programs

Contact Us:

27 E. Clay Ave

Muskegon, MI 49442

Phone: 231-727-6001

Fax: 231-727-6011