Mediation & Restorative Services
At the Brian Mattson Center for Restorative Justice
Job Title: Case Manager, Mediation Program Hours: Part Time Position
Reports To: Executive Director
About Mediation & Restorative Services: Established in 1994, to serve the citizens of Muskegon, Mason, Manistee & Oceana Counties, Mediation & Restorative Services provides an alternative for the resolution of disputes and reconciliation of disputing parties; enhances public safety and accountability by supporting victims, building competencies of offenders and promoting reconciliation between victims, offenders, families and the community
Principle Duties and Responsibilities:
Provide intake of cases referred to determine the appropriateness of a case, explain the mediation and/or restorative justice process and fee structures to callers. Develops cases and keeps parties and their representatives aware of the status of their case at all times. Refers inquiries to other community resources when referrals are needed or when the issue is not appropriate for mediation.
Facilitate classes, groups and individual meetings with youth and/or adults
Prepare the appropriate forms prior to scheduled sessions. Maintain case files and contract records. Report the disposition of case in a timely manner.
Responsible for mediator assignments, contact information and tracking volunteer hours
Qualified Candidates will have:
Education: Bachelor’s degree in social work, criminal justice, psychology, education or a related field strongly preferred but a combination of experience and education will be considered.
Experience: Previous experience in conflict resolution, youth services, areas such as program development, operations, and community engagement.
Key Knowledge, Skills and Abilities:
Excellent communication (both written and verbal) skills to engage successfully with people from a wide range of cultural and socio-economic backgrounds
Knowledge of the court system and/or criminal justice system
Facilitation and/or mediation skills and ability to maintain appropriate confidentiality
Instill trust, giving people confidence in the process of mediation and restorative justice
Ability to work independently and in teams, including working with volunteers
Facility with Microsoft Office Suite (Microsoft Word, Excel & Access)
Flexibility to work alternative hours and other counties, as needed
To Apply: Please send a resume and cover letter, by email to: email@example.com
Deadline to apply is January 23, 2019
Mediation & Restorative Services is an Equal Opportunity Employer