Mediation & Restorative Services is a non-profit organization committed to providing high quality mediation services on a low cost basis to residents, businesses and organizations of Muskegon, Manistee, Mason, and Oceana Counties.
Each party will be assessed the mediation fee equally, unless otherwise ordered by the court or by agreement of the parties. The initial fee is due in full on or before the day of mediation.
Restorative Justice Mediation - No Charge
Special Education Mediation - No Charge
Custody & Parenting Time - No charges for cases in Muskegon, Oceana & Mason Counties, as part of the Access & Visitation Program.
Domestic Mediation -
Initial Mediation Fee - $100 (3 hours maximum)
Subsequent Mediation/Additional Hour fee- $50.00 per hour
Personal Protection Orders or Probate Mediation - $25 per party
General Civil Mediation -
Fees for general civil cases when the amount in controversy is less than $25,000 will use the fee schedule below. A $25.00 Administrative fee is included in the mediation fee; the Administrative Fee of $25 is assessed to the initiator whether or not the other party(ies) respond.
Amount in Controversy Mediation Fees Total
Under $3,000 $50
$3,001 – $ 4,999 $150
$5,000 – $6,999 $200
$7,000 - $10,000 $250
$10,000 - $24,999 $350
General Civil Mediation in excess of $25,000
Initial Mediation Fee - $500 (3 hours maximum)
Subsequent Mediation/Additional Hour Fee - $150.00 per hour
Any complaint must be received in writing and brought to the attention of the Executive Director immediately. Complaints received in writing are to receive a response within five working days. Depending upon the complaint, response may include notification that an investigation will commence and/or that certain corrective actions have taken place. If warranted, compensations such as waiver of fee, return of fee or offer to re-mediate without fee, at our center or another center, may be made.
If the Executive Director does not provide a satisfactory answer, the complainant may meet with the Executive Director and President of the Board in an effort to resolve the issue with this center. If that does not bring a satisfactory resolution, the matter may be referred to another center for mediation. No further appeal is available, and if the mediation does not result in a resolution, the President of the Board will bring the matter to the Board of Directors, and the decision of the Board of Directors is final.